Terminal Operating System


User configurable to accommodate changes.

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Supports maritime and dry port terminals.

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True multi-cargo handling.

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Uses Artificial Intelligence to optimize operations.

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Optimising multi-cargo operations

For a terminal to gain maximum success and profit, it is crucial to be able to optimise throughput and provide superior service to its customers. A cargo terminal needs to track and manage large volumes of data about the cargo moving through its facility. In addition, terminal operators want to use their available resources (land space, equipment and labour force) efficiently to handle a maximum cargo throughput at the lowest cost, and they need to invoice for the provided services as quickly as possible. The Terminal Operating System (TOS) serves as the core operations management application to address these needs.

TerminalControl is a multi-functional, multi- modal, multi-commodity Terminal Operating System (TOS). It provides a wide range of functionality for terminals loading and discharging vessels, barges, trucks and trains, handling any commodity and using any kind of cargo handling equipment.

Our staff is familiar with the maritime business. We have the insights and tools to implement and deliver cutting edge systems to support intermodal and maritime terminals in running and optimising their operations from order to invoice.

Essential benefits

To briefly sum it up, our TerminalControl Terminal Operating System brings you:


  • True multi-cargo handling
  • Web based solution
  • Customer configurable
  • Enhanced performance through smart algorithms
  • Based on open standards, such as TIC 4.0, for maximum interoperability
  • Centralised operations capability to manage flow of goods between multiple terminals

Dive in deeper

Successful terminal operations require that many moving parts come together at the right time. Services and resources need to be well planned.

With TerminalControl, you get the best-in-class tools to manage logistics flows in the most efficient way possible. The application offers all the functionality, including comprehensive billing, and features required for maritime and intermodal terminals handling any type of cargo.

An important advantage is that the end-user can easily adapt the configuration of the system, including changes in yard layout, warehouse space and available berths.

Likewise, the user can update or add business rules for tariffs, for example.

Our yard planning functionality will ensure that the incoming cargo is planned to the most appropriate position and that the terminal has a complete graphical overview of the actual positions of cargo in the yard.

Extended with the right GPS information TerminalControl will also allow to track incoming and outgoing cargo. The equipment control module in turn will make sure any planned movement gets executed by the most appropriate handling equipment.

When a vessel needs to be loaded, TerminalControl will generate a stowage plan aggregating various sources of information to produce optimal planning taking the most important criteria of the terminal into account.

Once the stowage plan is completed, the equipment control module will once again ensure the cargo is delivered to the cranes in the correct sequence. Similarly the process related to cargo that needs to be loaded onto trucks and trains will also be coordinated by the equipment control functionality of the TOS.

Finally, TerminalControl calculates all the applicable charges and generates the invoices automatically.

With our TOS, you get the best-in-class tools to manage logistics flows in the most efficient way possible.

Increased Performance

Shortening the discharge and loading cycles of vessels at berth is one of the major priorities of shipping lines. This can easily be understood as shipping lines make money by moving cargo. A vessel that is not moving only costs money, while a vessel in motion is a source of revenue. Therefore ports with short waiting times and with fast operations at quay will be preferred by shipping lines.

For a port to optimise its turnaround of vessels, it is a complex equation with many dimensions that have to be solved. To a certain extent this job is currently performed by a collection of human brains (harbour master, vessel planner, etc), each trying to optimise their specific area with little regard to others’ priorities. But in order to find the optimum solution one should take into account all the parameters at once: berth planning, vessel stowage, yard planning, handling equipment specifics and availability, human resources skills and availability, etc.

This task is already complex when focusing on one single vessel, but when you need to take in consideration all the vessels at quay at once, as well as the upcoming vessels, it becomes a daunting task. This is where Artificial Intelligence (AI) comes to our rescue.

TerminalControl’s integrated AI runs in parallel thousands of scenarios, taking into account all the small details that impact the overall performance (a certain berth reserved for a certain shipping line, a certain equipment driving slower than others, a certain employee being more efficient than average, etc). Then it proposes the scenario that better complies to the criteria set by the port authorities, the shipping lines and/or the terminals. From there onwards the whole of the operations is orchestrated by the AI, which is capable of reacting to any incident in real-time and find the next most appropriate plan near real-time.

In addition, TerminalControl constantly learns the gap between the expected behaviour and the actual behaviour to adjust its future plans

Committed to our customers

During the acquisition phase and the project implementation period, we work closely with the terminal stakeholders, learn all the ins and outs of their operations. We share our knowledge of best practices, the lessons we learn from other implementations, along with our expertise. This also includes advice on change management as a new TOS can also open up avenues for operational improvements that were not possible before. We work together with the terminal to streamline work processes and improve overall efficiency and performance.

From the start of procurement to the successful acceptance test can take 6 to 18 months, followed by several years of maintenance and upgrade services. Implementing such an encompassing project can only be successful based on trust. Tidalis has a valuable reputation to uphold and commits to earning the customer’s trust through good performance continuously.

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