hamburg harbour pilots, tidalis, pilotcontrol, pilot dispatching

Hamburg Harbour Pilots Association select Tidalis Pilot Dispatch System

04.21.24

Hamburg Harbour Pilots Association select Tidalis Pilot Dispatch System

Tidalis is proud to announce the delivery of its flagship Pilot Dispatch Management System (PDMS) PilotControl to Hafenlotsenbrüderschaft Hamburg (Hamburg Harbour Pilots Association).

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Steven Detre
Director of Business Development

Steven focuses on the business development of Tidalis, always on the lookout for new opportunities.

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Streamlining Pilot Assignments and Communications

Forward-thinking planning and precise pilot allocation for arriving vessels can be a complex task. As a recognized industry leader, Tidalis offers pilot groups worldwide solutions to streamline their processes, accommodating diverse and intricate regulations and scheduling demands.

PilotControl empowers clients to:

  • Eliminate duplicate data entry: Free up valuable staff time for other tasks.
  • Simplified billing: Ensure accurate and efficient invoicing.
  • Enhanced communication: Improve collaboration between pilots, dispatchers, and stakeholders.
  • Flexible integrations: Connect seamlessly with existing third-party IT systems.

Real-Time Information for Informed Decisions

Hamburg’s duty pilot dispatcher will gain immediate access to all critical data, allowing the Hamburg Harbour Pilot team to make timely and well-informed decisions. This is achieved through PilotControl’s user-friendly web dispatching dashboard and the pilot-focused smartphone application. Additionally, Tidalis offers 24/7 dedicated support to ensure the uninterrupted operation of pilotage services.

hamburg harbour pilots, tidalis, pilotcontrol, pilot dispatching

”"This project solidifies Tidalis' position as a leading supplier of cutting-edge pilot dispatch management systems."

– Ivo-Paul Tummers, former CEO

“We are thrilled to welcome Hamburg Pilots to our growing family of Tidalis users. A key aspect of this project involved the critical functionality to directly interface with the Hamburg Port Authority’s Port Community System (PCS).”

Enhanced Efficiency and Safety for Hamburg Pilots

The Hamburg Marine Pilot team facilitates over ± 18,000 pilotage jobs annually. The new Pilot Dispatch system, PilotControl, will provide them with constant access to up-to-date information, ensuring optimal decision-making.

Captain Johann-Hendrik Lüders, Chairman of Hafenlotsenbrüderschaft Hamburg, said selecting Tidalis was a straightforward decision. “Following a comprehensive six-month evaluation of pilotage dispatch solutions, both domestically and internationally, it was clear that Tidalis stands out as the industry leader,” he remarked. “Our highly dedicated team of pilots works tirelessly to safely guide vessels in and out of Hamburg harbor, 24/7, 365 days a year. Equipping our pilots and support staff with the most advanced tools is paramount to maintaining the highest service standards. We collaborate closely with the Hamburg Port Authority to guarantee the safe, efficient, and high-quality passage of vessels through our port. The Tidalis application will further enhance our internationally recognized services.”