About Tidalis
Do you want to be part of our innovative team that helps protect the Great Barrier Reef, make our waterways safer and more secure and optimize the efficiency of the world’s largest ports? Then keep reading! We serve clients around the globe with advanced solutions in the areas of maritime traffic, ports, and terminals. Together, we ensure the safe and efficient movement of people and goods in the maritime world.
Your Role
As a Customer Support Manager at Tidalis, you are the vital link between our customers and our operations team. You manage maintenance projects, coordinate execution, and ensure timely solutions that keep our systems performing at their best. With your proactive mindset, you anticipate and prevent issues before they arise, making you indispensable to both our customers and our organization. In this role, you are a key driver of service excellence and customer satisfaction.