About Tidalis
Do you want to be part of our innovative team that helps protect “The Great Barrier Reef”, make our waterways safer and more secure and optimize the efficiency of the world’s largest ports? Then keep reading! We serve clients around the globe with advanced solutions in the areas of maritime traffic, ports, and terminals. Together, we ensure the safe and efficient movement of people and goods in the maritime world.
Your Role
We are seeking a strategic and collaborative Product Manager to lead the success of our Port and Pilot Management (Maritime) product. This ERP-style software solution is designed to optimize port operations, enhance maritime logistics, and drive operational efficiency for ports and pilots worldwide. The ideal candidate blends product management expertise, business acumen, and a passion for innovation in the maritime industry. The role reports to the Managing Director of Product and Innovation based in The Netherlands. The role is an integral part of the product management function, working closely with the Product Manager VTS and the Product Director Solutions.
What will you do?
Product Strategy and Roadmap
- Define and communicate a clear product strategy that aligns with customer needs and organizational goals.
- Articulate the value proposition from our software product at the level of customer solutions. Work closely with Product Director Solutions to define reference solution implementations for specific market and customer segments.
- Define and own a clear product roadmap, aligning it with customer needs, market trends, and company objectives. Ensure that the roadmap is balanced across the 3 regions Tidalis operates.
- Communicate the vision effectively to internal teams, company leadership, and external stakeholders.
Customer-centric Analysis and Innovation
- Conduct market research to identify industry challenges and opportunities, translating information into new features and modules.
- Engage with customers to gather information required to define and prioritize product enhancements.
- Monitor maritime industry trends, emerging technologies, and competitors to ensure the product remains relevant and innovative.
- Identify opportunities to enhance port and pilot operations through the product and solutions that combine with other Tidalis products.
Business Growth
- Create and maintain product-related sales and marketing collateral materials.
- Collaborate with sales and marketing to drive product adoption, revenue growth, and market success.
- Act as product embassador for the complete Tidalis product profolio in the Americas Region.
Cross-Functional Collaboration
- Work with engineering and support teams to define technically solid user-focused solutions.
- Work with the engineering team to define clear product requirements, user stories, and acceptance criteria, considering technical feasibility and customers’ priorities.
- Work closely with the Vessel Traffic Services (VTS) Product Manager from the sister company to create compelling combined solutions and ensure seamless experience in use cases that require integration between products.
Performance and Compliance
- Define and track KPIs (e.g., user adoption, ease of use, operational efficiency) to measure product success.
- Ensure compliance with maritime regulations (e.g., IMO requirements and definitions).