Privacy Policy

General

At Tidalis we are committed to protecting your personal data. This privacy policy outlines the information we collect and how we use that information. It is applicable to all of the sites of Tidalis, its subsidiaries, affiliates, licensors, and joint venture partners. Tidalis is the controller of the personal data processed. This policy is designed to help visitors understand what information we gather from our Site, how we handle the information once we gather it and how to contact us in case you have any questions about our processing of the data.

Data collection
You are free to explore our Site without providing any personal data about yourself. However, when you visit the Site and register through any form, we may request that you enter personal data about yourself. This data is used to provide you with the information you request and may also be used in marketing programmes.

Use of personal data
When you provide us with personal data, we use that information for the following purposes:

• we store and process that information to better understand your needs and how we can improve our products and services;

• we (or a fulfilment house or other third party on our behalf) use that information to contact you; and/or

• we provide other third parties with aggregate – but not individual – information about visitors or users of our Site.

We do not now or in the future intend to sell, rent or market personal data about you to third parties.

We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure. We secure the personal data you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.

The legal basis for the processing of your personal data

Collection of personal data is based on the need to carry out the processes stipulated above. To the extent that we use the personal data to improve our Site as well as our products or services the basis for collection of data is our legitimate interest to conduct such improvements and analysis.

“Cookies” – information placed automatically on your computer

When you view one of our sites, we will store some technical information on your computer which does not identify you as an individual. This information will be in the form of a “cookie” or similar file and will help us to better serve you. Cookies are small text files that a website transfers to your hard disk or browser, which will then store the cookie on your hard drive. Cookies will tell us the time and length of your visit, the pages you look at on our sites, and the site you visited just before coming to ours. We will also record the name of your Internet service provider. This information allows us to measure site activity so that we can tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit. By showing how and when our visitors use this Site, this information can help us to improve our Site on a continual basis. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site.

Upon visiting our sites, we will ask for your consent to place cookies. Only “Necessary” cookies are mandatory; if you change your mind you can change or revoke your consent (see below).

Read more in our cookie declaration

If you do not wish to receive cookies, or want to be notified when they are transferred, you may set your web browser to do so if your browser permits this. Previously stored cookies can also be deleted through the web browser. Please refer to your browser instructions or help screen to learn more about these functions.

For more information on the cookies used on this Site, please contact us at dpo@Tidalis.com.

Changes to this privacy policy

We may, from time to time, make changes to this policy. However, your personal data will always be processed in accordance with the policy that was in effect at the time of collection.

Tidalis B.V., Laan van Malkenschoten 40, 7333 NP Apeldoorn, the Netherlands, is the controller of the personal data. This means that we are responsible for the personal data being processed correctly and in accordance with applicable laws.

To exercise any of your rights above, please contact our Data Protection Officer at dpo@tidalis.com. We will promptly change, correct or update your information in accordance with your rights and notify you of the action we have taken.

This policy was last updated in April 2023.

Tidalis uses cookies and related tracking technologies to improve the way our site functions for you as a visitor.

A cookie is a small text file stored on your computer or mobile device containing data related to your visit to our website. Cookies allow the website to remember your preferences over time and ensure that the website functions properly.

We use these text files to analyse traffic, provide you with the best user experience and to personalise content.

When you visit our site, we automatically gather and store certain information such as your Internet Protocol (IP) address, your browser type, internet service provider (ISP), referring/exit pages, your operating system, date/time stamp, processor or device serial number and unique device identifier. We collect this information on an individual basis as well as in aggregate or combined form.

We use cookies and similar tracking technologies to provide you with the best user experience on our website. This includes network optimisation, remembering your login, allowing you to view embedded content, analysing visitor traffic across our site, providing you with relevant advertising content and remembering your cookie consent status.

Adjusting cookies settings allows you to easily control how we use cookies on your device. To adjust and change your cookies settings, just press cookies settings.

Remember, if you do disable or delete cookies, you will not have access to the full functionality of our website.

Further information
Tidalis only processes your personal information in accordance with this notice as well as with our Privacy Notice.

We regularly scan our website using a third-party tool to maintain a record of the cookies we deploy.

Apart from the necessary cookies, all other cookies are configurable, and we need your permission to use them. Your permission applies to all pages within the Tidalis.com domain. Your permission and data will be stored for no longer than six months.

Should you require additional information, read more about how we process your personal data, or exercise your rights according to GDPR, please visit our privacy portal or contact our Data Protection Officer at dpo@tidalis.com.