Product Manager (Vancouver)

About Tidalis
Do you want to be part of our innovative engineering team that helps protect “The Great Barrier Reef”, make our waterways safer and more secure and optimize the efficiency of the world’s largest ports? Then keep reading! We serve clients around the globe with advanced solutions in the areas of maritime traffic, ports, and terminals. Together, we ensure the safe and efficient movement of people and goods in the maritime world.

We are looking for a Product Manager

Your role
We are seeking a strategic and collaborative Product Manager to lead the success of our Port and Pilot Management (Maritime) product. This ERP-style software solution is designed to optimize port operations, enhance maritime logistics, and drive operational efficiency for ports and pilots worldwide.  The ideal candidate blends product management expertise, business acumen, and a passion for innovation in the maritime industry. The role reports to the Managing Director of Product and Innovation based in The Netherlands. The role is an integral part of the product management function, working closely with the Product Manager VTS and the Product Director Solutions.

What will you do ?

Product Strategy and Roadmap:

• Define and communicate a clear product strategy that aligns with customer needs and organizational goals
• Articulate the value proposition from our software product at the level of customer solutions. Work closely with Product Director Solutions to define reference solution implementations for specific market and customer segments.

• • Define and own a clear product roadmap, aligning it with customer needs, market trends, and company objectives. Ensure that the roadmap is balanced across the 3 regions Tidalis operates.
  • Communicate the vision effectively to internal teams, company leadership, and external stakeholders.
• Customer-Centric Analysis and Innovation:
  • Conduct market research to identify industry challenges and opportunities, translating information into new features and modules.
  • Engage with customers to gather information required to define and prioritize product enhancements.
  • Monitor maritime industry trends, emerging technologies, and competitors to ensure the product remains relevant and innovative.
  • Identify opportunities to enhance port and pilot operations through the product and solutions that combine with other Tidalis products.
• Business Growth:
  • Create and maintain product-related sales and marketing collateral materials.
  • Collaborate with sales and marketing to drive product adoption, revenue growth, and market success.
  • Act as product embassador for the complete Tidalis product profolio in the Americas Region.
• Cross-Functional Collaboration:
  • Work with engineering and support teams to define technically solid user-focused solutions.
  • Work with the engineering team to define clear product requirements, user stories, and acceptance criteria, considering technical feasibility and customers’ priorities.
  • Work closely with the Vessel Traffic Services (VTS) Product Manager from the sister company to create compelling combined solutions and ensure seamless experience in use cases that require integration between products.
• Performance and Compliance:
  • Define and track KPIs (e.g., user adoption, ease of use, operational efficiency) to measure product success.
  • Ensure compliance with maritime regulations (e.g., IMO requirements and definitions).

Qualifications

• Experience: 5+ years of product management experience, ideally in enterprise software, logistics, or maritime industries in companies with global foothold. Experience with ERP solutions is a plus.
• Business Acumen: Strong grasp of business strategy, stakeholder management, and customer value delivery.
• Technical Skills: General knowledge of technology and software development processes.
• Communication: Exceptional verbal and written skills to engage different audiences, from engineers to executives.
• Analytical Thinking: Data-driven decision-making with the ability to prioritize based on business and technical constraints.
• Travel: Willingness to travel (approximately 10-20% of the time) to customer sites, other ports, or industry events. Regularly visit and work from other companies office in Europe or Hong Kong.

What do you bring ?

• Familiarity with port operations, maritime logistics, or challenges faced by port authorities or marine pilots.
• Prior experience with port management, vessel traffic services or similar software
• Experience in working in business process optimization or digital transformation, particularly in maritime contexts.
• A degree in Business, Engineering, Computer Science, or a related field. An advanced degree is a plus.
• Deep technical knowledge or software development experience is a plus

What will you get in return?

• Competitive salary; : $70K – $150K depending on experience.
• Workplace flexibility for a balanced work/life approach.
• Comprehensive benefits package and wellness program.
• Generous company-paid vacation days and holiday time.
• Challenging, collaborative and diverse corporate culture.
• Ongoing opportunities for learning and career development.

Constraints

• It is not a remote opportunity and is open only to local candidates.
• Must be a Permanent Resident or a Canadian Citizen.
• A background check will be performed for the successful candidate.
• Pay range: $70K – $150K per year  depending on experience.